Copyright © 2023 Phoenix Distribution
E-commerce Software By Neto
The term ‘Phoenix Distribution’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 15 BAYPORT COURT, MORNINGTON, VIC, 3931, AU. Our ABN is 99155179696. The term ‘you’ refers to the user or viewer of our website.
The information we collect Each time someone visits our site, our web server collects the following types of information:
No attempts are made to identify anyone browsing our site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.
Phoenix Distribution collects personal information that is necessary to review employment applications, maintain our relationships with our customers, administer any award program or competition we may run, market our products and deal with enquiries and complaints regarding those products.
The personal information we collect for promotional and business purposes is generally limited to contact details (name, address and phone no.). If you apply for a job at Phoenix Distribution, we will collect information related to your employment history. If you lodge a complaint with us, we will record details and the nature of the complaint.
We usually collect personal information directly from the individual to whom the information relates. We collect personal information about prospective employees from the resumes they provide (or which may be provided by a recruitment agency).
Personal information about our business customers is usually collected from direct contact between those customers and our representatives.
Personal information about customers is collected by us if you:
If you forward information to us either electronically (eg. in an email) or by sending it to us as a hard copy document, we will collect that information and use it for the purposes for which you have provided it to us.
Phoenix Distribution will take reasonable commercial steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and stored in a secure environment accessed only by authorised persons.
We will, where commercially practicable and permitted by law, destroy or permanently de-identify personal information that is no longer needed.
Phoenix Distribution will use the personal information provided to us for one or more of the following purposes (depending on the circumstances):
Your use of the Phoenix Distribution web site constitutes consent to the storage of your information by Phoenix Distribution and any contractor providing hosting services to Phoenix Distribution.
If you do not wish to receive information about additional promotions and services offered by Phoenix Distribution, you can let us know by sending our Privacy Officer a message by post, fax or email at any of the addresses set out below.
The personal information Phoenix Distribution collects from you is strictly confidential. We will not disclose that information to any third parties other than:
Phoenix Distribution will take reasonable steps to ensure that any personal information disclosed to a third party is protected by that party in accordance with the Privacy Act.
On request, you may have access to your personal information held by Phoenix Distribution, except in circumstances where access may be denied under the Privacy Act or other law. Examples of these circumstances are:
To make a request for your personal information, please contact our Privacy Officer (contact details below). We will endeavour to acknowledge a request for personal information within 14 days and provide the information as requested within 30 days. If personal information is provided to you as the result of a request, you may be charged a fee for costs incurred in providing that information such as photocopying, administration and postage. If access is denied we will provide you with reasons for our decision.
If you believe that the personal information we hold about you is inaccurate, incomplete or not up to date please let us know. Provided we agree with you, we will correct it. If we do not agree with you, we will place a statement of what you allege is correct where that information is kept and accessed.