Customer Information

Customer Information main image Customer Information image
Your Account

Your Details
You can view and change your contact details at any time. Modify your details on the My Details page.

Change your password
We recommend that you change your password occasionally to maximise your security. Go to the Change My Password page to modify your password.

Purchases, Delivery and Returns

Your shopping cart
Your shopping cart contains any items you have ordered but not yet paid for at the checkout. Go to the View Cart page to see your shopping cart contents.

Your order status
Are you wondering about your order? With a customer account you can view the status of orders placed with us. Go to the My Orders page to see your current and previous orders.

Did you receive something that is not quite right? Read our Returns Policy.

Privacy and Security

Phoenix Distribution Security
Your security is extremely important to us. Read the Security Information here to learn how we protect our customers’ details.

Phoenix Distribution Privacy Policy
Find out what information we gather and how we use it. Read our Privacy Policy.


Currency Conversion
Read about Currency Conversion on Phoenix Distribution.

Read the Tax Information to learn more about taxes charged on Phoenix Distribution.